Refund Policy

Thank you for shopping with Jeconiq! We want you to be completely satisfied with your purchase. Please read our refund policy carefully.

🕒 Return Period

You may request a return or exchange within 14 days from the date you receive your order.

📦 Condition of Returned Items

To be eligible for a return, items must be:
- In their original condition
- Unworn, unused, and undamaged
- In the original packaging (if applicable)

Please note that personalized, customized, or hygiene-sensitive items cannot be returned.

💸 Return Shipping

Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.

⚠️ Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us immediately at jeconiq@outlook.com with photos and order details. We will arrange for a replacement or refund at no extra cost.

🔄 How to Request a Return

To start a return, please contact our support team at jeconiq@outlook.com within the return period. Provide your order number, reason for return, and photos if applicable.

💰 Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method withi